family members. Meanwhile, digital surgery boards enable
key people to follow the care process from check-in to discharge, with decreased distractions from overhead pagers
and inter-department phone calls.
Unlike traditional whiteboards, surgery coordination systems offer real-time updates and a visual representation of
where a patient is at each step in the procedure. With message boards in place immediately after a patient checks in,
his/her family members can see where things stand in real
time. Digital message boards are also being used in pre-op
and post-op to provide doctors and nurses with a quick view
of patient status and other relevant case information.
According to Heidi Partida, business office manager at La
Peer Surgery Center in Los Angeles, since replacing the center’s
dated white boards with digital surgery boards, La Peer provides
a level of comfort to its patients and their families that they were
previously unable to offer. In addition to improving the patient
experience, Partida believes the cloud-based technology
advantageously differentiates La Peer from other centers.
Surgery coordination technology is proving to be a real game
changer for practices, surgery centers/hospitals, and patients.
As is often the case with technology, these systems can be
leveraged for purposes outside of what was initially intended.
As several ambulatory surgical centers (ASCs) in Houston
and Corpus Christi, Texas, quickly discovered during Hurricane
Harvey, this technology can retrieve patient demographic
information when traditional methods fail.
Most software systems allow access to schedules and
patient information by logging into a computer, but this
requires power and Internet access. Faced with massive power
outages and flooding that made it too dangerous to travel,
centers using a cloud-based surgery coordination system
were able to access patient demographic information through
their mobile phones. Patients were then called and informed
of their surgery cancellation. Mobile access to case information also ensured everyone involved in the case—including
physician office staff, nurses, surgeons, anesthesiologists,
and vendor reps—remained current on any changes from the
safety of their homes.
An Easy Choice
Advances in cloud-based technology provide an ideal fix for
otherwise time-consuming, error-prone processes like surgery
communication. Streamlining the surgical case communication and coordination process alleviates unnecessary delays
and cancellations and improves efficiency and quality of care.
These systems are affordable and easy to use, which makes
replacing antiquated methods like phone, fax, and texting a
Gavin Fabian is the founder and CEO of Casetabs. He is a digital
healthcare entrepreneur with more than a decade of experience
working with providers and has held healthcare product management
and executive positions.